Building loyalty, rewarding engagement, and driving growth

Create a loyalty program that strengthens customer relationships and boosts sales

A well-designed loyalty program can turn one-time buyers into lifelong customers. Our Loyalty Program Services help you create strategic, value-driven programs that reward customer loyalty, increase repeat purchases, and enhance brand affinity. By offering tailored incentives like points, discounts, exclusive access, and GWP (Gift with Purchase) and PWP (Purchase with Purchase) promotions, we engage your customers in ways that encourage long-term loyalty and continuous engagement with your brand.

Our loyalty program services

Our Loyalty Program Services are designed to cover all aspects of building, launching, and enhancing a loyalty program that drives sales and fosters long-term relationships:

  • Structuring a program that aligns with your brand goals and incentivizes repeat purchases.

  • Offering high-value gifts that increase purchase satisfaction and encourage larger order sizes.

  • Creating exclusive discounts on select products that provide additional value and increase average order value.

  • Designing points-based and tiered rewards systems that encourage members to engage and progress within the program.

  • Developing personalized email, SMS, and in-app campaigns to keep members engaged and aware of new rewards, GWP, and PWP promotions.

  • Monitoring performance metrics to continuously refine the program and ensure it remains effective and valuable.

Why choose us for loyalty program services?

Our team brings a wealth of experience in loyalty program strategy and customer engagement, ensuring that your program not only attracts members but also keeps them engaged. We focus on building loyalty solutions that drive real value, making every customer interaction an opportunity for growth.

Customer-Centric Rewards

We prioritize rewards and incentives that resonate with your audience, increasing engagement and repeat purchases.

Strategic Use of GWP and PWP

Our expertise in GWP and PWP promotions helps maximize purchase value and customer satisfaction, driving incremental sales.

Data-Driven Optimization

By tracking and analyzing program metrics, we ensure continuous improvement to maximize your ROI and customer lifetime value.

Our approach to loyalty program development

Our approach to loyalty program development combines strategic insight, customer-centric design, and targeted incentives to create programs that resonate with your audience. By understanding your customers’ preferences and behaviors, we help you design a loyalty experience that adds value at every stage of the customer journey.

Loyalty Program Structure & Rewards

We begin by defining the core structure of your loyalty program, whether it’s a points-based system, tiered rewards, or a milestone-based program. Our team identifies the types of rewards—like points, discounts, or exclusive perks—that best fit your brand and appeal to your customers, ensuring the program drives engagement and repeat purchases.

GWP (Gift with Purchase) & PWP (Purchase with Purchase) Promotions

GWP and PWP promotions are powerful tools to boost customer satisfaction and drive incremental sales. With GWP, we offer carefully selected gifts that enhance the perceived value of a purchase, encouraging higher cart values. For PWP, we create exclusive, discounted offers on additional products, providing customers with unique purchase opportunities that add value and deepen their relationship with your brand.

Personalized Engagement & Communication

Keeping customers engaged requires consistent and meaningful communication. We help you create personalized messaging across email, SMS, and in-app notifications, updating members on their rewards, offering exclusive promotions, and reminding them of GWP and PWP deals. This keeps your brand top-of-mind and encourages continuous interaction.

Performance Tracking & Program Optimization

A successful loyalty program is one that evolves with customer needs. We track key metrics—such as customer retention, repeat purchase rate, and average order value—to continuously refine and optimize your program. By analyzing performance, we ensure that your loyalty program delivers sustained growth and meets both your brand’s and customers’ goals.

Success stories

Mont Blanc

Elevating Customer Engagement and Sales with GWP Promotion and Seamless Supply Chain Integration

Mont Blanc partnered with Brandtative to design an exclusive Gift with Purchase (GWP) campaign, enhancing customer value and driving incremental sales. By offering a limited-edition Mont Blanc accessory as a gift on qualifying purchases, the campaign captured customer interest, boosted brand loyalty, and seamlessly scaled through optimized production and supply chain capabilities, ensuring timely fulfillment.

  • Increased Average Order Value by 30%: Customers raised their order value to qualify for the exclusive gift, driving higher sales per transaction.

  • Boosted Repeat Purchase Rate by 25%: The promotion encouraged repeat visits, with Mont Blanc’s supply chain efficiently supporting demand spikes.

  • Doubled New Customer Acquisition: The exclusive GWP, backed by smooth production and logistics, attracted new customers, expanding Mont Blanc’s customer base by 50% during the campaign.

Ready to build a loyalty program that engages and converts?

Let’s create a loyalty program that not only rewards your customers but also drives consistent sales and brand loyalty. Contact us today to learn how our Loyalty Program Services, including GWP and PWP strategies, can help your brand build lasting customer relationships.